Hair is both a delicate body part and a delicate discussion at times. Most people concentrate on how their hair looks as it tends to frame their face and enhance their looks. As a salon owner your pride comes in seeing your customers happy with god customers. One of the first things that can happen to your reputation is your customer accusing you of ruining their hair. If you have a customer who is unjustly making claims about your salon, you may have to take the steps to sue them for defamation. Since defamation is a personal injury claim, you will need to hire a personal injury attorney to square away your claim. Here are three reasons to hire a lawyer due to customer's claims.
They are leaving false claims all over the web
Leaving a false claim of poor salon practices or having hair damaged during services means that you will have to do damage control. Responding to a claim that is on your own website will be possible. But if the customer leaves the false claim in many places all over the internet, it can be next to impossible to do appropriate damage control. If this starts to affect your business, you will need to do damage control.
The customer has disparaged one of your stylists
The reputation of your stylists can make or break the reputation of your salon. If you have a customer who is making negative claims about a stylist that are unsubstantiated, you may need an attorney on this case. The customer who is defaming the name of your stylist will have to answer a summons to explain why they are making the claims and will have to take them back or pay grievances.
Other salons are attempting to play dirty
Some towns will have salons that are in a type of friendly rivalry for customers. If the friendly rivalry has turned unfriendly, you may have a claim for defamation. If another salon is claiming that the products that you are using are inferior, that you tend to botch haircuts, or that your salon is not good enough to perform certain services, you may need to make a claim of defamation. Since this type of talk can lead to damages in the loss of income, you can make a personal injury claim on behalf of your business and you can defend yourself and your salon service against this issue.
Contact a firm, like Otorowski Morrow and Golden, PLLC, for more help.